Terms & Conditions

General Terms & Conditions:

Article 1 Operation Procedure:
These terms and conditions are applicable to the (far) distance sales contract, which occur as a buyer between Orsha.nl as vendor and the consumer.

Article 2 Appointment:
In these terms and conditions shall apply:
1 U (as a consumer) means any natural person who, in contracts acting for purposes which are outside his trade, business or profession;
2 (Ver) purchase agreement at a distance:
any agreement between Orsha.nl and a consumer for goods which are closed under by Orsha.nl system for distance selling which is made for this agreement exclusive use of one or more means of distance communication up to and including the conclusion of the contract itself.

Article 3 Prices, terms of payment and shipping:
1 The prices of the products shown in the catalog or on the Internet site are including VAT and packaging cost.
2 In the case of shipment of goods within the Netherlands is an amount of € 6.95 will be charged in connection with shipping UPS post. (website http://www.ups.nl).
3 International wholesale shipping cost 9,95 for Belgium, Denmark, Germany, France, Great Brittainnië, Hungary, Luxembourg, Austria, Poland, Czech Republic.
4 Rest of European countries have to pay 14,95 as shipping charges.

Article 4 Delivery:
1 Orsha.nl rushes in to deliver the ordered goods. Those available within 2-5 working days within Europe to you This period is not fatal and is indicative only.
2 If Orsha.nl can deliver the same quality and price of goods referred to in paragraph 4.1, you have the possibility to the amount you have paid as soon as possible if necessary for payment and to repay in any event within thirty days .
3 Your address and other personal data will not be disclosed to third parties. Known

Article 5 Cooling:
1 In the case of ordered goods, you have a period of 14 days within which you can withdrawal without penalty and without giving any reason the agreement. This right is the period begins on the day you well / have received. Goods
2. shipping costs associated with returning the goods, you must bear themselves.
3 Orsha.nl is mandatory in case the right of withdrawal, the amounts paid by you free of charge to repay. This refund will be made in any case within thirty days.
4 Your right of withdrawal as described in paragraph 1 of this section shall not apply:
a. concerning the supply of Prik Pens, lancets and vacuum cuppingen which the seal has been broken.
b. for the supply of products used by the purchaser and therefore no longer subject matter of hygiene for sale;
c. for the supply of goods according to the specifications you indicated created or clearly personalized or which may not be returned or are liable to deteriorate or expire rapidly., by their nature
5. If the returned goods are damaged, then the value of the property will be considered when you brought and possibly set off against amounts due.

Article 6 Damaged goods:
1 In case of a lack of the goods ordered, you can either replace the goods or repair of the good desire.
2 You must within 7 days of receipt of the goods to make the defect report to Orsha.nl and make your selection. Referred to in paragraph 1 known
3 During the replacement period of the goods can not rescind the contract. If after replacement or repair the defect still present, you may within 14 days after the replacement or repair terminate the contract and refund of the amount paid longing.
4. Orsha.nl liability for damage caused by a defect of the goods ordered, is excluded.

Article 7 Complaints:
For any complaints about the delivery and / or goods you can turn to Orsha.nl, established in Nozema Street 7a, 3023 TK ROTTERDAM. (note: this is not a physical address). You must contact us info@orsha.nl or call 0031647968489. Contact by email

For any questions about the goods delivered or otherwise, you can also turn to the above email address or call.

Article 8 Retention:
The delivered goods remain the property of Orsha.nl Orsha.nl until you correctly and completely fulfilled. All (payment) obligations arising from the agreement

Article 9 Interest and extrajudicial costs:
If you are in default in the timely fulfillment of your commitments, as described in paragraph 1 of this section, you are required to take all extrajudicial costs, litigation costs and legal assistance to your account incurred by Orsha.nl and pay full with a minimum of 15% of the amount due.

Article 10 Applicable law:
The agreements between you and Orsha.nl is governed by Dutch law. Disputes over an agreement between you and Orsha.nl will be presented. Before a competent Dutch judge.